We routinely ask our members what they need and where they plan to focus their time and effort. Despite practice size, location and values activities that enhance client acquisition, retention [...]

Most other industries in the world can report on the various segments of their business in terms of product lines and branches. The veterinary industry has the unique challenge however that each [...]

The aim of many veterinary clinics is to provide outstanding health outcomes. Outstanding health outcomes often rely on a level of compliance and compliance often relies on the customers’ [...]

Here at Independent Vets of Australia, we want the best for veterinary practices. We want your business to grow and be at its most competitive and profitable state. As such, we have partnered [...]

Last week we hosted a webinar for IVA Members with Dr Amanda Chin from VetCheck. Over the months IVA Members have voiced their interest in client communications, social media and building client [...]

The Vital Importance of Reminders within a Practice and the ROI achieved by Jim’s Practice

Dr Dave Nicol presents solutions to our growing concern around ‘Keeping Great Vets’.